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GTM Playbooks Are Breaking - Here’s What Top SaaS Teams Are Doing Differently
If your sales and marketing playbooks have not had a major refresh since 2022, you are already behind. The SaaS GTM environment is...
Chris Higgins
Mar 44 min read


The Attribution Nightmare that Sabotages Your Revenue
I see so many B2B SaaS companies struggling with sales, because of revenue attribution and how it is used to set targets. An insane...
Chris Higgins
Nov 22, 20245 min read


What are CSMs supposed to do?
We often underestimate the impact of churn, leading to underinvestment in preventing it. Churn isn’t just lost MRR or ARR for one time...
Chris Higgins
Oct 26, 20242 min read
Which pain points does your product solve?
Your prospects and customers do not care about your product the way you do. 🛠️ I often speak with early-stage founders who are naturally...
Chris Higgins
Sep 18, 20241 min read
If more than 50% of your sales reps miss their quota, the problem is you
If more than 50% of your sales reps miss their quota, the problem is you, not them. 🚨 The percentage of reps hitting quota often gets...
Chris Higgins
Sep 18, 20242 min read
The fastest way to make your website better
The fastest way to make your website better: Improve your hero copy. In 90% of B2B SaaS websites, the hero text is confusing. It doesn’t...
Chris Higgins
Sep 18, 20241 min read
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